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The RevHostHQ Chrome Extension is a powerful tool that integrates directly with Turo to give you real-time market insights, pricing optimization, competitor analysis, and performance tracking — all without leaving the Turo website.

Visit the Chrome Web Store, search for "RevHostHQ" or click the link on our Features page, then click "Add to Chrome". Once installed, log in with your RevHostHQ account to activate all features.

The Chrome Extension is included with your RevHostHQ account. Some advanced features may require a paid plan. Visit our pricing page for more details.

First, make sure you are logged in to both Turo and RevHostHQ. Try refreshing the page or disabling and re-enabling the extension. If the issue persists, clear your browser cache or reinstall the extension. You can also reach out to us using the contact form below.

Chrome extensions update automatically. To force an update, go to chrome://extensions, enable "Developer mode", and click "Update". You can also remove and reinstall the extension from the Chrome Web Store.

Yes! Simply install the Chrome Extension on each computer and log in with the same RevHostHQ account. Your data and settings will sync across devices.

RevHostGPS is our line of GPS tracking devices for your fleet. The RH502 plugs straight into your car's OBD-II port, and the RH863 is a hardwired terminal for advanced installs (relay control, SOS button, door and fuel sensors). Both stream live location, trips, and alerts to your RevHostHQ dashboard and mobile app. Full documentation is on the GPS device manuals page.

Three steps: plug the device into your car's OBD-II port, go to revhosthq.com/gps-setupand scan the QR code (or type the IMEI printed on the device), then pick the vehicle it belongs to. Your car's live location appears on the dashboard within a few minutes.

No. Every RevHostGPS device ships with a preinstalled SIM card and connectivity is managed by us — there is nothing to configure and no separate data plan to buy. Do not remove or replace the SIM card: the device only works with the preinstalled one, and swapping it will take the device offline.

First check power: for the RH502, make sure it is firmly seated in the OBD-II port; for the RH863, check that external power is connected and the power switch is ON. The vehicle may also be in an area with no cellular coverage (parking garage, basement) — it will reconnect once back in coverage. The LED tables in the device manuals tell you what each indicator means. If it stays offline, contact us below — do not remove the SIM card or change any device settings.

Yes. The RH502 is plug-and-play: unplug it, plug it into the other car, and re-match it to the right vehicle from your dashboard so trips are attributed correctly. The RH863 is hardwired, so moving it means redoing the wiring in the new vehicle — we recommend a professional installer.

Depending on the device: harsh acceleration, hard braking, sharp cornering, collision, overspeed, geofence entry/exit, device unplugged from the OBD-II port, power supply disconnection, low battery, towing, and vibration alerts. You choose which ones you want to receive in your dashboard notification settings.

Download "RevHost HQ" from the Apple App Store on iPhone or from Google Play on Android. Sign in with your existing RevHostHQ account — the same credentials you use on the web dashboard.

The mobile app lets you view your fleet status, browse upcoming and active reservations, open trip details with GPS context and harsh-event markers, check the calendar, capture expenses with receipt photos, manage condition reports, and receive push alerts for operational events.

Camera and photo library permissions are used when you capture or attach receipts, vehicle photos, and condition-report images. Location permission is used only while the app is open, to render maps, trip paths, and fleet positions. The app does not collect background location from your phone, and you can grant or revoke each permission from your device settings at any time.

After signing in once with your email and password, enable biometric unlock from the app's profile settings. Your biometric data stays on your device — RevHostHQ never receives or stores it.

Open your device Settings, find RevHost HQ, and confirm Notifications are allowed. Inside the app, open Profile → Notifications to enable the alert types you want. If notifications still do not arrive (for example, after restoring a phone backup), signing out and back in re-registers the device with our servers.

It answers one question: did Turo pay you what RevHostHQ thinks it did? You upload the earnings file Turo gives you, and we compare it trip by trip against the reservations we hold. If everything agrees, you are done. If something disagrees, you get the exact list of trips responsible.

Most hosts run it once a month, right before generating owner statements. You can run it any time — if a number looks wrong on a Tuesday, check it on a Tuesday.

In Turo, go to Earnings and export your trip earnings as a CSV. Pick a date range that covers the period you care about — the end of a trip is what decides which month it belongs to, so include a few days either side of the month boundary to be safe. Then upload it under CoHosting → Reconcile Earnings.

One file per account, uploaded separately, and tell us which account each one came from. A Turo export only ever covers the account it was downloaded from.

This matters more than it sounds. If you upload only one account’s file, every trip on the otheraccount will show up as “Not in RevHostHQ” — not because anything is wrong, but because that file simply does not contain them. Upload both and the list clears.

No. Nothing from the file is ever written into your data.

The export is a report, not a ledger — we have seen it disagree with Turo’s own receipts, and the receipts were right. So we use it to find trips worth a second look, never to overwrite a figure.

When you queue a trip for re-sync, the Chrome extension goes back to Turo and re-reads that trip from the source. Turo decides the number, not the spreadsheet.

Turo paid — what the export says that trip earned you.
We hold — what RevHostHQ currently has for the same trip.
Owner impact — how much of the gap actually reaches a vehicle owner.

Owner impact is the one to act on. A difference can be large and still show None, because it sits in something you keep — tolls, gas, delivery — depending on what each agreement shares. In one real case, $227.50 of difference moved exactly $0 of anyone’s payout.

It means we genuinely cannot tell, and we would rather say so than print a number we made up. It happens when we hold no receipt lines for a trip, so there is nothing to compare against — we can see the totals disagree, but not who the difference belongs to. Queue it for a re-sync and check again; once the receipt lands, the figure becomes real.

Payout differs — we both have the trip, the amounts disagree. Usually a stale receipt on our side. Queue it.

Not in RevHostHQ— Turo has the trip and we have no record of it. Check you uploaded the right account’s file first; if it really is missing, a sync should bring it in.

Wrongly retired — we marked the trip as gone, but Turo still lists it. Queuing one of these puts it back and re-reads it.

Three steps, in order:

1. Run a sync from the Chrome extension. That is what actually goes and asks Turo.
2. Come back and open the same upload again. The comparison re-runs against your current data, so you watch the differences disappear.
3. Regenerate any draft owner statements for the months involved, so they pick up the corrected figures.

You do not need to re-upload the file to re-check — opening it again is enough.

We tell you which and why, rather than quietly skipping them:

Already queued — waiting on a sync from an earlier run. Nothing to do.
Skipped — retired on our side and cancelled on Turo too, so a re-sync would not bring anything back.
Already on a sent statement — these are locked. Changing a statement an owner has already seen is a restatement, not a correction, so you have to revert it deliberately first.

That is exactly the goal. Zero differences means your books match Turo, and it is the normal result. If you find yourself uploading every month because differences keep appearing, something upstream is wrong — tell us, because that is a sync problem worth fixing rather than something you should be correcting by hand.

You can manage your subscription from your RevHostHQ dashboard under Profile > Subscription. If you need help, contact us using the form below and we'll assist you.

You can request account deletion from the mobile app under Profile, from the web dashboard, or by emailing privacy@revhosthq.com. Deletion removes your personal data within 90 days, except for records we are legally required to retain (such as financial and invoice history).

Use the contact form below and select "Bug Report" or "Feature Request" as the message type. Please include as much detail as possible so we can help you quickly.